I've attempted to switch to Linux (or at least learn to use) several times. I've tried Slackware and then Mandrake (now Mandriva). In all cases, I have attempted to ask questions in forums and met with unfriendly people unwilling to help beyond telling me to RTFM. A couple of years ago my interest was sparked after reading about OS X. I had never owned a Mac and had not used one since lower school many years ago. So I started hanging out in some Mac specific forums. I found the people there to be incredibly friendly and willing to help others with problems. There is no such thing as a dumb question in most Mac forums. They are also the first ones to admit faults with Apple hardware and software. Anyway, it was a good impression and I am now the happy owner of a MacBook Pro.