Comment If I buy a piece of hardware... (Score 1) 253
...and it arrives DOA or fails after a week or so I can send it back and get a replacement or an alternative product. If I buy software, say word, and find a bug (only one?) that prevents me from achieving something it claims it can do or that it even make the program crash (cursoring through a foot note), I get the impression it's tough-shit matey.
Why is this?
When I first used office97, I couldn't believe how quickly I found bugs. Note: I'm not a power user looking for obscure functionality. How did these get through all those "beta" testers, let alone through microsoft's own programmers and testing environment (I'm assuming they don't still ship anything that compiles as alleged may times before). If you're luck you'll get a service pack after a few months which may or may not correct your problems, and it may even introduce more of them and force you to intstall their latest browser whether you want it or not. (I'm also aware of technet or whatever it's called)
I know the problem isn't purely with ms, maybe the companies that write for that particular OS are more guilty than others and should stop trying to release a new version of something every x weeks, just because Joe Thicky (sorry to all those Joes!) is dumb enough to buy/pirate it. Creating a solid product doesn't seem to be a high priority anymore. I'm not interested in marketing deadlines excuses either, as it clearly hasn't been a problem for ms living off vapourware.
The above is of course referring to commercial products made by companies whose raison d'être is to empty the public's pockets, and not the fine work being undertaken by the GPL peeps.
Why is this?
When I first used office97, I couldn't believe how quickly I found bugs. Note: I'm not a power user looking for obscure functionality. How did these get through all those "beta" testers, let alone through microsoft's own programmers and testing environment (I'm assuming they don't still ship anything that compiles as alleged may times before). If you're luck you'll get a service pack after a few months which may or may not correct your problems, and it may even introduce more of them and force you to intstall their latest browser whether you want it or not. (I'm also aware of technet or whatever it's called)
I know the problem isn't purely with ms, maybe the companies that write for that particular OS are more guilty than others and should stop trying to release a new version of something every x weeks, just because Joe Thicky (sorry to all those Joes!) is dumb enough to buy/pirate it. Creating a solid product doesn't seem to be a high priority anymore. I'm not interested in marketing deadlines excuses either, as it clearly hasn't been a problem for ms living off vapourware.
The above is of course referring to commercial products made by companies whose raison d'être is to empty the public's pockets, and not the fine work being undertaken by the GPL peeps.
