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Comment Re:Physical cards (Score 1) 124

The fact my credit card company knows which stores and services I use already bothers me. I wish that could be more anonymous. That data is very valuable and one day could be sold to Facebook for personalized advertising. I know the privacy policy of all my credit cards don't allow them to share that kind of information to third parties yet but that could change once they realize how much money they could get for that information.

Last thing I want is for my credit card company to know exactly what I bought at the store. That would be a lot of unnecessary data for a credit card company to know and a potential for a huge data leak in the future and we all know how many times companies get hacked and data released.

I don't like how Home Depot keeps track of all my in-store purchases and links them to my email address because I ask for email receipts. They use that to ask me for reviews of products and to solicit me for related products. I wouldn't like to live in a future where a single company knows all my purchases.

Comment Re:Spectrum always pushes (Score 1) 197

The Magnuson-Moss Warranty Act doesn't have anything to do with the implied warranty of merchantability law which is clearly stated in the article you linked: An "implied warranty" is defined in state law. The Magnuson–Moss Act simply provides limitations on disclaimers and provides a remedy for their violation.

Sourcing from the same Wikipedia site, you can read this one: https://en.wikipedia.org/wiki/...

The actual text of Uniform Commercial Code 2-315 is: Implied Warranty: Fitness for Particular Purpose.
Where the seller at the time of contracting has reason to know any particular purpose for which the goods are required and that the buyer is relying on the seller's skill or judgment to select or furnish suitable goods, there is unless excluded or modified under the next section an implied warranty that the goods shall be fit for such purpose.

Comment Re:Spectrum always pushes (Score 1) 197

I will agree with you because you can sell something as-is but you still have the implied warranty of merchantability laws that require the product to do what it is claimed to do especially if it is a new product. That is, of course, unless you sell something that is known to be defective and it's clearly marked as defective ahead of the purchase and it is being sold for parts.

As you mentioned in one of your examples, the product in the box is not what is on the outside of the box, you better figure that out before you leave the store. That is what is considered a face to face transaction and it would be reasonable for the merchant to claim you swapped out the item after you left the store. If it was a mail order product, the standard of proof is lowered and more pressure may be put on the seller to prove they shipped the correct product.

Anyway, I wanted to hear from the person that claimed posting a "no-refunds" sign was banned by state law. I want to know which state and the statute so I can verify that really exists because I don't believe it.

Comment Re:Spectrum always pushes (Score 1) 197

Years ago, I returned a product to a store that had a "no refunds" sign. I printed a copy of state law that banned such a policy

Huh What?!?!? Are you saying that there is a state out there where it is illegal to put up a "no refunds" sign? I would love to know what state that is and the statute number.

From my understanding, getting refunds may be implied if no signage exists but I've never heard of any law prohibiting a company from having a no refund policy. In fact, many of the states that don't interfere with a company's no refund policy require them to make it clear to the customer about their policy by posting a sign.

I look forward to your citation to this state law. I'm willing to be proven wrong if you can show me.

Comment Re:They still need some basic understand of EE. (Score 2) 174

In other words they need to convert 12v

I'm not so sure it's an easy statement to say that the output of the solar panel will be 12V.

The ones I have will produce anywhere from 16V to 60V each depending on the weather. I use microinverters, one per panel, which requires you to be connected to the grid and they take a little bit of the power from the grid to operate (also designed to stop producing 220/240V if there is a power outage to keep the electric company employees safe while working on a power line they expect to be dead).

Other home installations may use a single inverter so the solar panels are in series causing them to produce several hundred volts before it gets to the inverter.

Comment Re:On payments I fully agree (Score 1) 48

Your best option is to call your credit card company and do a chargeback

As a former credit card customer service representative, I used to receive those calls from customers complaining about recurring credit card charges by companies like Directv, alarm companies, ISPs, etc. They want to cancel their service and their first instinct was to contact the credit card company when they should be contacting the company they have the service with and turning off the service.

If you have a problem with a merchant, you should contact the merchant first. If you cannot resolve your issue working directly with the merchant, then you contact your credit card company to open a dispute. The credit card company will then work with the merchant bank to come to a final resolution. Your assumption is that the merchant is always at fault whenever there is a customer/merchant disagreement and should automatically be charged back but sometimes the charge the merchant put on the card is a valid charge and should be kept on the card.

Credit card companies may go the easy route and process a chargeback (depends on SIC codes and dollar amounts) and then the merchant has a time window to respond to the chargeback and if their response shows it's a valid charge then the chargeback is reversed. Many times if the charge is a small one, the credit card company will just write it off because processing a dispute is costly and is sometimes cheaper to just absorb the cost of themselves, to keep the customer happy, and to get the customer off the phone and on to the next call.

Comment Re:Tourists and Business Travellers (Score 1) 492

Because of food allergies, I never go to restaurants -- even when I travel. I will go to a grocery store and get food with listed ingredients that doesn't require cooking. There's plenty of edible and nutritious food available for travelers other than at restaurants.

Comment Re:Whistleblower line (Score 1) 92

So an Amazon contractor calls the whistleblower line and then is fired because the company no longer has the Amazon contract. Doesn't sound like a good idea to snitch on your employer when your job is at stake. The article even eludes to the fact that if you mention a problem with the van and they take it off the road for repairs, you may lose your shift because the van isn't available for you to use anymore.

Comment I want to uninstall preinstalled apps. (Score 1) 79

I personally don't mind having default apps preinstalled as long as I can pick a better option for myself and install it.

The big issue I have is that you cannot uninstall the preinstalled apps even if you don't use them and have no plans to use them in the future. Maybe those can be stored in the firmware and mirrored to the app storage area where you can delete it from there and can reinstall it later from the firmware if needed -- I'm talking about my iOS phone.

My Android phone came with the Facebook app preinstalled and there was no uninstall option. However, there was a disable app feature and that did remove it from the app drawer. I know it's still on the phone hiding in firmware somewhere but it doesn't bother me as much having it there and knowing it's not running in the background. It would still be nice to have an option to completely uninstall the app even from the firmware.

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