Actually trying to report the bug to Samsung was quite hard. First there is no place to report such bug in the first place. The place that seemed the most appropriate was tech support but it showed that Samsung is a hardware and not a software company. The tech support can just handle hardware issues with the phone or basic user issues using the phone. When we submitted our bug report to them they were at a complete loss and didn't know what to do with it. The office of the CEO message was kind of a last resort measure but once again the supposedly R&D team that reviewed the issue dismissed it saying it was just an Android problem and didn't investigate further. To really attract their attention, we should probably have posted on their Facebook page but maybe this /. post will incite them to look into the issue again. The conspirationist will see a collusion between Samsung and carriers trying to squeeze more money from users by inflating their data usage. The engineer will just see a subtle bug that is not easy to catch by QA unless you can compare your device behavior with other devices and automatically detect such anomalies.