Comment My all time favorites with laptops (Score 2, Funny) 1542
My favorites were always the accidental damages to laptops I had to repair years ago when I did bench repair. You know it's always going to be a good story when the counter person gives you the paperwork and says that the customer would like to speak with the tech when their checking in for repair.
Problem on paperwork states: "Unit ran over by vehicle. Needs estimate for repair."
Customer set his laptop bag beside his vehicle at the airport parking lot and a vehicle flew into the parking spot next to where he was parked, thumping over the laptop in the process. Multiple parts were held together by only shattered plastic. When I asked the customer why he thought this even could be repaired, he finally consented to a letter for his insurance company stating the unit was unrepairable.
Problem on paperwork: Suspect vomited in laptop. Need estimate for repair.
Ok, now this was one you had to just talk to the customer about. A policeman claimed that a suspect had managed to vomit into his laptop when he was taken into custody. Considering that the suspect would have had to projectile vomit through the security barrier from the back seat to hit the laptop mounted in the front seat compartment, the officer in charge of getting the unit repaired was a bit unconvinced. Needless to say and not taking a chance, I let someone else take over that repair and if I'm not mistaken it was determined not cost effective to repair.
Oh yeah, can't forget the ancient days of the first Canon bubblejet printers brought in for warranty repair. Cockroaches, a baby tooth from someone who didn't have or know any kids and dog hair.
Problem on paperwork states: "Unit ran over by vehicle. Needs estimate for repair."
Customer set his laptop bag beside his vehicle at the airport parking lot and a vehicle flew into the parking spot next to where he was parked, thumping over the laptop in the process. Multiple parts were held together by only shattered plastic. When I asked the customer why he thought this even could be repaired, he finally consented to a letter for his insurance company stating the unit was unrepairable.
Problem on paperwork: Suspect vomited in laptop. Need estimate for repair.
Ok, now this was one you had to just talk to the customer about. A policeman claimed that a suspect had managed to vomit into his laptop when he was taken into custody. Considering that the suspect would have had to projectile vomit through the security barrier from the back seat to hit the laptop mounted in the front seat compartment, the officer in charge of getting the unit repaired was a bit unconvinced. Needless to say and not taking a chance, I let someone else take over that repair and if I'm not mistaken it was determined not cost effective to repair.
Oh yeah, can't forget the ancient days of the first Canon bubblejet printers brought in for warranty repair. Cockroaches, a baby tooth from someone who didn't have or know any kids and dog hair.
