I have some bad news for you: Rogers owns Fido. I'm not surprised that Rogers was unhelpful (they are major a**holes when it comes to customer service)but in a couple of years, fido may be going down the same route. The only difference between rogers and fido is the market they are targeting.

I'm presently in Saskatoon, SK and I was out driving around with the gf. I noticed a flash in the sky that was as bright as day for a few seconds. We both wondered what it was and figured it couldn't be lightning - it was snowing at the time. I guess we found that missing spider from the ISS...