Re:my voip experience... (Score 2, Informative)

If you're reading this thread or any voip thread and you see the rave reviews for Vonage please note as always that your "results may vary." my story is: I gave Vonage a try on my cable connection to avoid all the land-line fees. The audio quality was terrible! While calls sounded great to me - I was barely audible to others. I called their customer service to see if they had any hints on improving the audio quality... nothing. When I tried to cancel my service the reps repeatedly gave me the run-around. In the end I had to get my credit card company involved to "help" sort things out. Long story short, Vonage may work for you or it may not; however if you ever need customer service of any type, good luck - you just got what you payed for.