That being said, I wished they focused more on what counts: phone service. I CAN PLAY DRM'D MP3'S BUT YOU WON'T GIVE ME MY 3G NETWORK!?
Wah, wah. They do focus on what counts - shareholder value. Their management apparently believes they can make a higher margin / total profit on charging for media services than providing a great 3G network
Fact is, you need to be willing to pay a lot more for 3G than you are. If you (as in all customers) were willing to pay more and increase the margin they project for that service, you could shift their focus to 3Q services instead of music services, because it's all about the bottom line.
Getting the job done is no excuse for not following the rules. Corollary: Following the rules will not get the job done.