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Submission + - Ask Slashdot: Why are Major Companies Exiting the Spam Filtering Business (slashdot.org) 1

broswell writes: For years we used Postini https://en.wikipedia.org/wiki/... spam filtering. Google bought Postini in 2007, operated it for 5 years and then began shutting it down.

Then we moved to MX Logic. McAfee bought MX Logic, and McAfee was purchased by Intel. Now Intel is shutting down the service http://it.slashdot.org/story/1...

Neither company chose to raise prices, or spin off the division.

Anyone want to speculate on the reasons?

Comment OLPC success includes answering the phone or email (Score 1) 521

I ordered an XO laptop under the Give One, Get one program. Somehow I misstyped 1 digit in my address. I waited on hold for nearly an hour, and then the representative was unable to correct the order. I emailed them with a correction on November 15th.

I finally got this email back today, November 24th after 9 days.

"Unfortunately, at the moment we are unable to make any adjustments on your donation. We are in receipt of your inquiry and will respond to you as soon as possible. Please note due to overwhelming response, we may not be able to immediately respond to your inquiry, however, you will be contacted. The first mailing phase is scheduled to ship out just before the holidays, and I assure you that this will be rectified before your laptop is shipped out. Thank you for your interest in One Laptop Per Child."

Unless they quickly gear up to answer the phone or emails, they will lose very quickly to the commercial offerings.

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