Italy just wants money (Score 1)

The truth of the matter is the Italian government is trying to close a budget deficit and attacking Microsoft is a good way to get money. If they actually cared about spurring competition and making it easier for the consumer to have choice they would require PC manufacturers and/or resellers to offer at least two OSs or a no operating system option. That way it would be easier for the consumer to choose without having to go through the effort of getting a refund and would level the playing field so MS raising the cost on a manufacturer for not exclusively using their OS wouldn’t matter.