The Kentucky school system switched to MS's cloud email last June. It has been a pain in the ass for most of the stuff that we have to do. Most of the administration of the system has to be done in Powershell instead of a nice GUI. They have had frequent crashes and issues with the service and we experience slowness working with it daily.
Also if you use IE to work in the OWA interface it is horribly slow, which is funny since you would think that is the one that MS would work on. Chrome and Firefox help quite a bit.
MS has routinely screwed things up by not entering licenses in load balancers, or servers and I get really tired of clearing the cache in our browsers so that our users will get bounced to another server.
Also it only works with Outlook 2007/2010 and some of the online collaboration tools won't even let you print out of them.
Do you have any links to software that you were planning on using to support this. I too would like to build something like this, but I haven't ever seen any software to go with it.
DnD is my tabletop game of choice right now, but I am open to others.
What they should do is use the massive ability of MMO players to do hard labor. Think about all the information that could be parsed by NASA MMO players. Parts of the game should be looking at Hubble Images for specific items, or comparing red shifts. It has been fully shown that MMO players will "grind" up against a work load to get to the next whatever, so that should be something that NASA exploits.
Most public domain software is free, at least at first glance.