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Comment was never ready for prime time (Score 1) 141

I have been a GG user for about 10 months. I just received my 5th replacement GG. Google's engineers were never able to fix the thin-film mirror on the optical cube. Under certain environmental conditions the mirror would start to bubble, rendering GG useless. The replacement process was "Google-centric" and not very customer oriented, particularly for users with GG prescription glasses. The Google team never really understood what it means to be in the eye-wearable business. I still believe in the GG concept as it provides a convenience level other wearables will not be able to offer. As far as price goes, sure GG is very expensive, even more so if you went all the way and got prescription glasses too. But the price could have been fixed, had Google been committed to the concept and wanted it to work. As far as wearing it in public goes, I never had any serious issues or concerns. Sure people are curious and I get asked a lot "How is GG working for you?". I tell them that GG works like a SmartPhone but is much more convenient. I wear my GG like regular glasses at home and at work, all the time. Obviously there is a code-of-conduct implied, if you are wearing something so conspicuous and has a somewhat mixed publicity on top of it. But I also believe, only if you try it out you are in a position to judge whether this concept has merit - and I am convinced that GG has merit, maybe not this time around. Why not this time around? Probably mainly because the Google Glass team never really understood it's product, it's technologies, it's business and it's customers. This is too bad - farewell Google Glass V1.

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