blast3r writes: "Blizzard has been aware of a serious problem where players are unable to enter Instances (Dungeons) where at some times it can take over and hour to get in. The problem originated earlier this year when they were trying to fix over population of these instances which would often cause the instance to crash and the players would have to start over. They are saying they need to tweak hardware (July 2, 2009) yet refuse to give updates to their customers and are even banning those that are complaining in this thread. This is not a very good situation for Blizzard especially since Blizzcon is just around the corner. So what did Blizzard do with the hundreds of millions of dollars they made between early this year and the release of patch 3.2? Everyone knows that new patches generates more traffic. In any event, their PR people probably need to be prepared to meat some disgruntled customers!"