Re:Consistency of the UI (Score 1)

Consistency of the user interface is one of the most important aspects of any complicated system in securing a dominant market position. If total domination is desired then consistency of a very high level is required to bring along the "technically challenged" that live among us. As to the application of choice in user interface design, the function I have most desired for some of my clients is an obvious choice to reset the user interface for an application to the default configuration (or some presaved config). I am constantly required to assist someone who is looking at their computer after the grandchildren have been to vist and they can't find the stock program. I encourage the customization of the interface as a way to build loyalty among advanced users, but don't forget to latch on to newbies and suck them in.