Telling them it "Smells like smoke", "It's hot enough to burn myself on" or since I used to work printer support "It's leaking ink/grease/something".

Will skip a lot of the BS and get you a replacement asap, since they don't want to deal with the legal fallout of it setting your house on fire (or staining a new couch) while troubleshooting. At one fruit themed computer call center we had a "Red Flag Word List" in which if a customer used any of the words, it got transferred immediately to Tier 2. They were all words like Smoke, fire, melting, sparks, swelling (batteries).

The little schemer series, (The Little Schemer, The Seasoned Schemer and The Reasoned Schemer) Daniel Friedman

Even if you never intent to use a lisp, it's worth reading.

http://www.amazon.com/The-Litt...
http://www.amazon.com/The-Seas...
http://www.amazon.com/The-Reas...

No one boycotted them for supporting SOPA. Why do you think something that doesn't affect white america will make the Apple sheep put down their lattes and take action?

Wait, It's "unusable" but it got 8/10 on usability?

I can hear you shouting across the office now, "Jenna Jameson keeps going down on me!"