You (dramatically) say that you totally disagree with impaledsunset, but you don't actually say anything that contradicts him/her. Impaledsunset clearly agrees on using several types of SaaS. Why do you assume that if the problems he complains about were fixed, he would still be against SaaS?

I hope you keep writing about this issue, because I think you are able to tell whats essential and put it into words. Great comment.