I had a lot of calls from Indian telemarketers often using automatic diallers. Initially their supervisors would not disclose the identity of their company and when I asked not to be called stated that the company they were calling on behalf of would not ring again! So I began calling their clients in Australia. One company readily identified their telemarketing firm and were helpful in explaining the process. They provided me with the name of the Australian regulator and told me about the Australian do-not-call list.

I now always ask for the call centre supervisor, I point the existence of the do-not-call list (which obviously they are quite aware of). I suggest it would be in their interests that they utilise these lists or suggest that that there clients use the list.

I persist until I get the name of their company, explaining that by not disclosing it brings their industry into disrepute. I encourage them to use the do-not-call list or to recommend that their clients use it.

But my basic technique is to take up a lot of their time. I now always get the call centre name and I have dropped from about twenty calls a month to 1 every two months or so. And to all you telemarketers out their I have actually found you all to be quite nice people!