unbundled DSL in NYC... in principle (Score 1)

Last month I ordered unbundled DSL from Speakeasy in NYC. It cost $100 extra for a technician installation (mandatory) and a bit extra per month, but I figured no biggie.

One month later the Verizon technician had failed to set up the wiring necessary to provide this line. In exasperation I ordered a land line and changed my DSL order to piggyback on top of it. Within a week Verizon had set up the wiring for the phone line, and a few days after that Speakeasy had the DSL up, with self-install, no technician necessary.

I'm so mad at Verizon I am going to cancel my cell service with them... what else can I do; I want to keep my DSL!