"it means they can sit comfortably on the flight" ???
you must not fly much. i suffer through security, then get an uncomfortable seat on a flight. unless i get an upgrade, then i get a slightly less comfortable seat, and free drinks. And it not so much that people like me WANT to fly, its part of the job. i have to be in California for a Monday start, so i fly on Sunday. then i fly home friday night spend saturday with the family, then off to Dallas. So my options are fly and earn a paycheck, or don't fly and try and find a different job. A lot ot us are modifying our behavior by using Webex and the like for conferencing, but in the end sometimes the customer wants a warm body on site, and i'm that warm body.