The guy who stole the phone had no idea it was apple's phone at the time he claimed he called apple care. His calling applecare is irrelevant anyways. It does not meet any of the necessary criteria for him to not have committed theft.

This is like saying a chimpanzee is smarter than a gather of moss.

What are you talking about? Apple did not search anyone's home.

This is a surprise to me. That so much of the Spam is initiated here is disconcerting, because we should be able to do something about it. More needs to be done to tie the money stream to the spamming. If it is a particular affiliate stream then the pressure needs to be brought down on them to tighten things up or face consequences. Ultimately the problem with spam will only go away when people stop illogically being enticed into doing things because of it. Unfortunately spammers need such a small return on their mailing that it only takes a miniscule fraction of the population to fall for these mails to make it cost effective, I honestly would have thought at this point almost all spam originated outside the US, so like I said I found this a bit disturbing.

Car dealers won't do warranty work unless they know who you are. I am not sure why this is such a big deal. If he can't prove he legitimately paid for the machine and acquired all rights to it, why should they spend resources helping him. They did not sell him the machine. None of their authorized resellers sold him the machine. He does not have a legitimate beef. If he has a problem he needs to take it up with the person who sold him the machine and tell him he did not give him everything.