Small Buisiness VOIP (Score 1)

If you are considering using VOIP, you should probably read this article:

http://help.fonality.com/?id=171025

If you don't already have native support for VOIP in your PBX, you might be able to replace your whole PBX system with one like PBXtra from Fonality for the same price as retrofitting your legacy PBX.

http://www.fonality.com/

Some other high level considerations:

• Avoid configurations that use ATA's connected to your phone system. This rarely works well.
• Avoid the use of DSL or cable internet connections with business VOIP. Use a T1, preferably dedicated for your VOIP traffic if you want flawless performance.
• If you can purchase VOIP from a company that puts in a dedicated data circuit to your business, that will work much much better than VOIP over the internet.