The Choice (Score 1)

Linking with Richard Stallman's recent opinions on Open Software, people should have the means to choose what software they want to use. It is one of the main principles of Open Source Software; choice. If people want to use Closed source software, they can, provided they don't come running if it all goes wrong.

Personally, I believe that people are more likely to use Open source software, simply it is adaptable, (usually) well maintained and (usually) free. However; if people wish to use the software, then that's up to them. It will probably fill the needs of those who aren't so technically adept. New Linux-converts for instance.

It is also worth noting that a lot of Linuxes offer real-time support (over IRC), and due to different time zones, this constitutes 24 hour (free) support.