Comment Re:Different Interpretation (Score 1) 282
Soooooooooooo, part of me wonders if you've ever worked in IT, and than part of me sighs and says "no"
I really don't understand your argument on not allowing a user to set up his own OS and/or software. Will this user be responsible for supporting this? I'm pretty sure my response would be "Oh, you installed that nonstandard piece of software/hardware that I am not intimately familiar with? Sorry for your luck"
Standardization is important because it makes supporting things easier. Not trying to cramp a user's style, but make it easier to support.
"his computer will be taken away for "maintenance" for a week" Possibly illegal in most civilised countries
I'm sure, since you made the comment, that you have some basis for this? Last time I took a user's machine away for repairs, a SWAT team didn't bust through the windows in my office and hold me at gunpoint, but I'm sure you'll refute this.
I worked at a university once where the users were complaining of the lack of admin rights they had. Our solution was to grant admin rights to those who wanted it, but at the point they signed the form to hand over those rights we (the IT department) wouldn't support them. And as soon as they had a problem big enough to force us to reimage the machine, admin rights were revoked.
I really don't understand your argument on not allowing a user to set up his own OS and/or software. Will this user be responsible for supporting this? I'm pretty sure my response would be "Oh, you installed that nonstandard piece of software/hardware that I am not intimately familiar with? Sorry for your luck"
Standardization is important because it makes supporting things easier. Not trying to cramp a user's style, but make it easier to support.
"his computer will be taken away for "maintenance" for a week" Possibly illegal in most civilised countries
I'm sure, since you made the comment, that you have some basis for this? Last time I took a user's machine away for repairs, a SWAT team didn't bust through the windows in my office and hold me at gunpoint, but I'm sure you'll refute this.
I worked at a university once where the users were complaining of the lack of admin rights they had. Our solution was to grant admin rights to those who wanted it, but at the point they signed the form to hand over those rights we (the IT department) wouldn't support them. And as soon as they had a problem big enough to force us to reimage the machine, admin rights were revoked.
