Re: Hmmm..... (Score 2)

I work for a company, Knology, who is sister companies with Mindspring (I believe our parent holdings company owns 17% or so of Mindspring). We do, and were the first to do so, Mindspring's Cable Broadband access in two cities that we operate in...meaning we share our network resources, actually providing them with access. I believe this is more widely known as Open Access for you all who keep up with the news. The marriage of the Mindspring/Earthlink for this service has been no trouble at all. The only difference I much noticed in operations was new greetings when on the NOC techs called us or a few new names....but nothing drastic. Our company relationship with them is doing just fine by what I can tell...only few problems ever occur. On a personal note, I only ever had problems with Mindspring when I bought a new Rockwell K56Flex v90 modem and it was not compatible with the x2 v90 technology at the time. I experienced many disconnects an hour (one of the symptoms). They supposedly fixed a bug right at the time my area became serviceable for our cable service, so I never quite saw whether or not the problem was fixed. I have nothing but high notes for Mindspring. Earthlink and Mindspring have not consistently won Best ISP and Best Customer Service/Tech Support for ISPs consistently for the last 5 years for nothing. acid