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An Incorrect Command Entered By Employee Triggered Disruptions To S3 Storage Service, Knocking Down Dozens of Websites, Amazon Says (amazon.com) 169

Amazon is apologizing for the disruptions to its S3 storage service that knocked down and -- in some cases affected -- dozens of websites earlier this week. The company also outlined what caused the issue -- the event was triggered by human error. The company said an authorized S3 team member using an established playbook executed a command which was intended to remove a small number of servers for one of the S3 subsystems that is used by the S3 billing process. "Unfortunately, one of the inputs to the command was entered incorrectly and a larger set of servers was removed than intended," the company said in a press statement Thursday. It adds: The servers that were inadvertently removed supported two other S3 subsystems. One of these subsystems, the index subsystem, manages the metadata and location information of all S3 objects in the region. This subsystem is necessary to serve all GET, LIST, PUT, and DELETE requests. The second subsystem, the placement subsystem, manages allocation of new storage and requires the index subsystem to be functioning properly to correctly operate. The placement subsystem is used during PUT requests to allocate storage for new objects. Removing a significant portion of the capacity caused each of these systems to require a full restart. While these subsystems were being restarted, S3 was unable to service requests. Other AWS services in the US-EAST-1 Region that rely on S3 for storage, including the S3 console, Amazon Elastic Compute Cloud (EC2) new instance launches, Amazon Elastic Block Store (EBS) volumes (when data was needed from a S3 snapshot), and AWS Lambda were also impacted while the S3 APIs were unavailable.

Comment Worldwide 3G access and more (Score 2, Interesting) 138

I returned to Shanghai from the US and Tokyo recently and was shocked to discover that not only did the 3G China networks bypass the great firewall, but the kindle 3G access fired up easily in all three countries with absolutely no cost to me! . . . FREE 3G . . . Worldwide . . . as far as I can tell. The kindle has already paid for itself. w00t!

Comment Greenwald on Justice Stevens' replacement (Score 2) 106

Now more than ever, it's vital we pay attention to the candidates the Obama Administration puts forward.

In light of VP Joe 'Hollywood' Biden's unbridled support by and for media industries and the Administration's inability to take a principled stand against the financial, insurance or pharmaceutical lobbyists, as well as its apparent pursuit of unbridled Executive power, it's dubious that the candidates we see coming from this White House will be equal to the chair being vacated by Justice Stevens.

If you think Kagen is an acceptable replacement, you must read Glenn Greenwald's commentary on the nominations . . . We absolutely MUST have a nominee that will fill Stevens seat with the same dedication to the rule-of-law and sensible jurisprudence he provided.

This is just too important for us to get it wrong. Unfortunately, it will take an unprecedented show of public intolerance for inadequate nominees.

Comment Biden's influence . . . you think? (Score 2, Insightful) 546

This is the dark side of the Obama candidacy in my opinion, completely predictable from the moment he chose Joe "Media Industry Lacky" Biden as his running-mate.

If the Bush administration was pandering to the energy industry, this one will be pandering to the traditional media industries. What will be most interesting will be seeing how this administration balances telecommunications and new media interests versus more traditional media interests. I predict they'll tie themselves in knots even the most adept contortionist couldn't imagine.

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