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Comment Re:Tech sovereignty is a survival need. Good on 'e (Score 1) 205

I assume you do something less immediately present than tactical military operations and they constantly say proper prior planning prevents puss poor performance and despite this mentality, often don't plan quite enough.

For you to be presumably a senior engineer or manager and to think this.... hahah well I'm not going to even bother explaining that you're wrong because this is like saying water is dry and down is up.

Comment Re:It's .. (Score 1) 45

Making a multi tenant service with a lot of user customization is usually gnarley work but once you've got a SaaS product that's worth paying for you want as many people as possible to know about it so you get sales and marketing departments that are sized according to their ROI and hopefully their projected ROI.

They also offer 24/7 support even on their cheapest plans and given their target audience is people too dumb to make a web page, I'll bet their support queue gets hammered compared to SaaS platforms that are meant to be used by customers with their own technical departments.

Comment Re:tools (Score 1) 45

The point where you let your people go is the same as always: because for one reason or another, you failed to find enough work for them to do

No, work backlogs are massive at most companies. They aren't laying people off because there's no work. It's because cutting jobs to make money takes no thought and is assured to lower opex for the next fiscal year compared to doing something clever or innovative.

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