Re:The Pain ... (Score 1)

It's Microsoft. That's all you can really say on that subject. Microsoft doesn't give a shit what its users think about their product, as long as they keep using it. They're going to need to change their policies with the advent of useable Linux and Macintosh interfaces. You don't have to be super special or talented with an OS to use the alternate OS's anymore, so there's been a lot of drift towards their products. Add in the fact that any downtime on a website that has a comparable popularity to hotmail is explained almost immediately, and you find millions of users migrating towards services like Gmail.