Deathstar and IBM customer satisfaction (Score 4, Informative)

My friend Ben had one of the infamous Deathstars; he had to pay shipping to IBM after it died, and the replacement died within one month, and the next replacement within two months, and the next replacement within two months, and he had to pay shipping and go without a hard disk each time. I think his fourth or fifth Deathstar finally lasted him a decent little while, or he got another disk.

Anyway, if IBM thinks that's acceptable, I won't ever be buying one of its disks.