I have been playing EQ off and on for 2 years. Basically I would play
untill either I got bored with it, or could not afford the added expence.
Last Tuesday (Dec. 4, 2001) I bought the Shadows of Lucilin add-on pack. I
got home and installed all four sets (EQ, Kunark, Velious, and Lucilin) then
went through the patching nightmare that is quite well known by now. When I
finally got to the point that I needed to login to update my account info (I
WAS with @home, and now have dsl as a replacement), I realized that i had
forgotten my Sony Station password. Normally this is no biggie because you
can retrieve it via the web on one of the forms that they have. Therein lies
my problem, I have a different email address now than the one that I had
given when i had signed up orginally. The next thing i tried was to call
thier tech people to update my email and have my password sent to me.
Problems came from that route as well. First off, it is long distance...now
while not an insurmountable obsticle it was rather annoying to say the
least. Second, they seem to only have ONE line rather than a block of
numbers linked to a single number like most companies have. In other words,
it has been busy for 4 days straight except for one time at 1am on Thursday
morning. At one time i even called a Sony product tech line thinking they
could transfer me to the correct depatment.
Now back to the forms problem, I had been continually sending emails to
thier "Accounts" address, thier "Feedback" address (as a "gripe"), and to
thier "Technical Support" address. I have saved all the responces that they
have sent me (if you would like them tell me and ill send them to you), but
the jist of what i have recieved seems to point to the fact that they think
that either DirectX 8.1 or my video card are the reason why i cannot
retrieve my password. Now anyone with an IQ above that of a canine would be
able to tell you that was utter BS (Bovine Sturcum).
So far it has been 5 days and i still can not log in.
