Comment I work at Geek Squad (Score 1) 1065
Oh man I'm so happy someone finally asked this question. I work at Geek Squad. That place is such a rip off. They hire people who have no knowledge whatsoever besides the fact that at one point and time they were A+ certified. My manager operates on that fact alone completely ignoring the fact that everyone under him knows 10 times the amount he does.
Financially Geek Squad is a total rip off. It hurts me every time I ring up a person. It really does. Mainly on the fact that these people are paying for things you could google and walk through the solutions yourself. A lot of the times the solutions are along the lines of uninstall and reinstall. I try not to charge for those, but my manager is a hard ass on that sort mindset, mainly because Best Buy is just a sad money oriented place. They operate on who sells what and how many accesories they can attach in order to raise their revenue and GMP.
Bottom line Geek Squad associates know nothing, and it's a total rip off. Best Buy is a horrible place to buy things, if you dont work there. Oh yes and the cable discount is ridiculously good.