My beefs with iTunes / iPod (Score 1)

Here's why lack of competition in any given market is bad: I've owned my iPod mini for two weeks, and already it won't sync with iTunes anymore. Apple says it's broken, and I need to send it in. They also tell me that this is my one free support call. If the iPod they send me is also defective, the support call will cost me $50.00. Why should I pay a lot of money for an iPod, then pay again when it's defective? If I had known this I defiantely would not have bought an iPod. Having just paid more than $200.00 for a defective iPod pisses me off. Knowing that I will pay an additional $50.00 if the replacement is defective means that I won't buy Apple products again if at all possible. I bought a Sony Walkman 20 years ago that still works. I'm listening that on the treadmill while I wait for a replacement iPod. Just like what I've experience with Microsoft for years. It works, but.....