where to start? (Score 1)

ok, simple ask someone who's just done it.. give me a call on 0419 314281 ( i'm in Melb )and i'll point you in the right direction, you don't even need to be in the state to do it.. one person is enough to kick it off, as for tech support, either just get full on techo types who would be happy with email support and be prepaired to wait for a response, or setup a toll free hotline via ip over net for free to your mobile, ( hehe, only works if your net is working ) or a 0500 number is a good way if that is still working, user pays for the call. if your after mums and pops, plan on getting a girl or two trained up, try the local college for workers, those kids are great and will love the experience, i use a whole dorm, i paid for their parties every week, ( pizza's & beer to about $1000 a week)in return they keep the tech support lines manned 24/7 for me... as far as pipes and shit, call me and i'll show you the easy way to do it without a massive upfront cost, ( everything is v'isp'd so you only pay for your ports, start with 8 ports at around $XX each a month unlimited usage to 56k ), forget dsl or cable, you'll need very high density exchanges and there's only a few around melbourne's centre that can do it at the moment, plus you'll be competing with the big boys who have big budgets for marketing, support and the foot work to get in and see the clients etc etc ) no towns have dsl exchanges yet that i know of, so don't bother for another year or three. Now web hosting is easy to arrange, I'll show you how to get a 10gb web server for around $99 month which will let you host businesses etc and make easy money there. it's not as easy as i'm telling you, cos i was spending 20hours a day seven days a week running mine, and after four years i sold out so I could spend my time with the stranger who makes me dinner each night and these little people who are running around the house, who the milkman knows better then i do, haha.. Later Tony