Switching, installing upgrading (Score 2, Insightful)

The article stated: As a general rule most people do not enjoy switching, upgrading or installing anything new. Ummm I for one don't agree. I think people don't want to be made to spend hours and hours doing it..ie MS security patches farmed out to server after server after being tested for 6 mos to make sure they don't mess everything up. People dont want to have to install new versions of applications over and over and upgrade documents and databases, ie Office version whatever now. People don't want to have to re-install applications over and over because they were written badly again ... Office version whatever. Ask my wife who has to learn Word because it is part of her college classes. People don't want to have to endure feeling like they are being watched and have everything they do and download and run checked for license, authenticity and if its updated everytime they run it.