Build quality (Score 5, Insightful)

My company purchases several hundred ThinkPads every year that are given to users who use them ~12+ hours per day 7 days a week and who generally abuse them. X series tablets (starting with the X40t up to X230t), T series (T60-T430s), a smattering of W series and a couple X1's. The ThinkPad line is still as bulletproof as ever, with excellent warranty support (we purchase accidental protection on everything).

The new systems we are getting have (so far) been just as robust as the previous systems we've had. Of the various groups who purchase computers where I am at, mine is the only one that is exclusively Lenovo. My group is also the only one that doesn't consistently complain about their vendor of choice.

The new keyboard is a monstrosity compared to the old ThinkPad keyboard, but is still much better than anything else I've tried.

Also, anyone comparing Lenovo's IdeaPad line, to their ThinkPad line should think about them as two separate companies. ThinkPads are built like tanks, the IdeaPads are built like a Kia and the support model is completely different.