No, dipshit. When they want a refund, they cease to be a paying customer. They become a leech and a thief.
50 hours. That works out to be a grand total of TWO DAYS and TWO HOURS. Now I don't know about you, but with physical products there has always been this thing called a 30-day trial; if a product does not work to your standards within 30 days (or one full average *month*), you can return it for a refund, no questions asked. Spread it out to eight hours of gameplay per day, and you're still at just over six days, which is not even a full week. Now, you will probably argue, "well this is a game... with games and movies, you play through or watch it once or twice, then you're done with it." Okay, fine, that's true (well, to an extent...), and generally many games can be beaten in far fewer hours, so in the end maybe this can be considered a "free rental" and worst. But, with all the blatant lies given about the game that were later confirmed after release, honestly, they had it coming to them.
I pre-ordered the game, because I thought it seemed amazing in its size. It is. I've put 6 hours into it, and I decided that I'll wait to play any more until the fucking game is, you know, actually PLAYABLE. I have to run it with all graphical settings down and at a shitty-ass, piss-poor, absolutely fucking RIDICULOUS resolution, and it STILL runs like complete shit. Simply put, the game should NOT have been released in its current state. However, the game *was* actually everything I expected it to be, and the parts they talked out their ass on didn't really interest me, so I originally planned on just keeping it. I have to say, though, that after the initial "wow" factor from how huge the world felt, and then how massive the universe was when I finally left my home planet (5-6 hours), I came to the conclusion that the game is fucking boring as all hell and is showing no signs of improving.
At this point, since Steam is offering refunds, as a pre-orderer whose money was forked over to these sleazy companies many months ago, I am honestly considering taking the opporutunity to get my 60 bucks back. Honestly, this game is an absolute joke at that price. Everything from the lies, to the total lack of optimization, to the obnoxious comments by a shitty company calling their own customers "thieves." I honestly am trying to justify my purchase at this point, and I'm having a difficult time doing so.