I returned a Seagate 1 TB drive that failed after a month of use. I also had a difficult time finding the 2 inches of foam they want it packed in.
When I bought a Seagate 1.5 TB drive from TigerDirect they shipped the bare drive in a plastic clamshell in a large box with the drive sitting on the floor of the box with two sheets of packing paper stuffed on top. The drive is working ok, but I never seen such a shoddy job of packing for shipping. I wouldn't have been surprised to find the drive DOA. So far it's performing all right and came with the updated firmware version installed.