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Re:RT  *Friday February 27, 2009 @01:19AM  1
Re:RT  *Thursday February 26, 2009 @10:11PM 1 3, Informative
   attached to Best FOSS Help Desk Software For Small Firms?

"A complex system that works is invariably found to have evolved from a simple system that worked." -- John Gall, _Systemantics_