Comment Massachussetts Consumer rights (Score 1) 159
I found this info recently.
A Massachusetts Consumer Guide: Shopping Rights
The relevant nutshell, MA vendors can have any posted return policy that they want. But, if the merchandise is defective, it says:
So, is a CD that won't work in your computer becuase of copy protective defective? IANAL, but I would think so.
So holds true to a product that lists features on its packaging that it does not meet (so a buggy, unplayable game is defective- assuming it does not work as advertised.)
Finding a merchandise store worker/manager that has a clue/authority to actually obey the law is another matter.
A Massachusetts Consumer Guide: Shopping Rights
The relevant nutshell, MA vendors can have any posted return policy that they want. But, if the merchandise is defective, it says:
A store, however, cannot use its disclosed policy to refuse the return of defective merchandise. When the item purchased is defective, you can choose a repair, replacement or refund. This right is contained in the Implied Warranty of Merchantability law. Under that law, merchants cannot limit your remedies. In addition, this means that if a merchant chooses an "All Sales Final" return policy, it must disclose that policy without limiting your rights.
So, is a CD that won't work in your computer becuase of copy protective defective? IANAL, but I would think so.
So holds true to a product that lists features on its packaging that it does not meet (so a buggy, unplayable game is defective- assuming it does not work as advertised.)
Finding a merchandise store worker/manager that has a clue/authority to actually obey the law is another matter.
