Buy.com is going down the tube (Score 1)

Alas ... another .com company that's doomed to fail. Good thing this person hasn't resorted to calling their customer service. Be warned! You'll be surprised... Buy.com wants to charge you $9 up front before you can speak to a real person. Hell, I guess that explains the moronic replies from the email tech support - they want to charge you $$$$ for real customer support ( or customer service specialist "with brain" ) I guess I won't be missing this company too much.