Amazon really is a great company to buy from. I have been purchasing from them more than any other etaler now it seems.
I have even replaced some items that we would buy at Target or Costco and purchase them from now. I have had to deal with customer service a few times and it has been a pleasurable experience.
I also stand with amazon as far as sales taxes go. I also run a small business online and I cant collect taxes from hundreds of counties across the US. I could be for a flat national sales tax maybe though.