Oh - I see now that I already answered on this earlier - not getting enough sleep here :) - Busy keeping everything as smooth as possible! Hope to have you guys be a part of the community and try out for yourselves :) About trust - there has actually been some interesting experimental economic research on this - whether people trust too much or too little: https://www.gsb.stanford.edu/s... Not that it's exactly the same, but it might be similar: after a economic game where subjects were to hand money over to an anonymous individual who could either return more money back or keep all the money, they conclude: "Participants trusted too little, in that they grossly underestimated the proportion of their peers who would return money, prompting them to forgo profitable decisions to trust. However, participants also trusted too much. Given their high levels of cynicism and tolerance for risk, few should have handed money over, yet many still chose to trust.” Great read! Sorry for being such a geek ;)

I'm Thelle and part of the Be My Eyes team - Thanks for the idea! We take every report of abuse very seriously. And you will never meet the same user again, furthermore we use that information to filter people our of our platform completely. I only have the number from earlier today - our servers are having a hard time keeping up so won't ask our developers to give me the numbers right now because they are very busy keeping all systems running, but at that time we had had just over 50 abuse reports and more than 5,000 calls.

Hi - I'm part of the team! Thanks for your concern - both the blind user and the volunteer can report misuse of the platform and will then be filtered out.. We've had just over 50 reports which we look into, with more than 5000 helper sessions so far.