Comment Amex did. (Score 1) 990
In this situation, just take it up with your credit card company if you bought using your credit card. Otherwise, you're in trouble, no?
I purchased some items from Monarch Computer before they went tits-up. Some of it arrived, but the PSU wasn't anywhere to be seen other than 'Back Order' I called again and found the number wasn't working. I went to the site and it looked in dis-repair. "Uh oh" They had charged my card immediately upon order, not upon shipping as is usual practice. I checked a few forums and the concensus was they wear shut down. I contacted American Express, they granted a refund on my account immediately and then took it up with Monarch. They got their money back from Monarch and notified me in about 6 weeks. If I'd paid with a MO or PayPal transfer I'd have been S.O.L.