But all I see here at HireVue are dangerous kids with fresh degrees at the intersection of HR/Psych/AI with their works-just-so toys. Doin' the This Word Means New Thing thing to get folks buzzin' on them new words. It's fascinating but also sleazy, the way they are marketing judgement as if you could pluck it off the shelf.
This is just new technology specifically designed for immature and inexperienced HR employees who are terrified to use their own human judgement, or perhaps for employers who want to hire HR people who don't have any... to FUCK with people.
The system will set new industry standards for fucking with people. By not getting their drift, by interpreting shyness as subversiveness or by misinterpreting the angry personal insult and desire to rip someone's head off when someone asks you, "Do you think it's OK to steal from the boss?" and then ten seconds later, "It's OK to steal from your boss, right?" as something completely different. The AI looking at you through a crappy little camera will misread your personality wrong every few seconds. In fact, it'll probably get so many things wrong so often that they'll start to cancel each other out and the interviewer will be left with a bunch of expensive squiggles they can interpret any way they please.
The system will favor interviewers who feel comfortable and prideful of not knowing what they are doing.
They're creating a new type of machine-DNA here to create a bastard form of evolution... where folks that just happen to score a certain way on their bullshit screening and analysis (through no fault of their own) succeed in reaping great rewards, like becoming employed. Folks who don't, won't. No one will be willing to tell you why, they'll say, because the algorithms are proprietary and complicated. Truth is they won't know fuck-all why.
They'll get it working just well enough for it to advise you hire a man instead of a gorilla. They'll say it's perfect. Then there will be updates. Tweaks. Improvements. More paid seminars in interpreting the results. More tweaks. After a couple years HireVue will see nothing but improvement in their product, because by then the company will be staffed exclusively with people who scored well on their machine.
They'll throw a party when the billboard outside says, "10,000,000 people FUCKED with".
There will be a whole 'unemployable' underclass for no apparent reason.
Then one day years from now, someone will make a single mistake somewhere, just a dumb mistake, and the AI itself will go insane. Its effects will be felt first at HireVue itself because like most places then, they will have cameras everywhere so the AI can see the faces of their employees while they are in their cubicles, taking a piss or beating on the vending machines, all for the purpose of "extending the hiring process indefinitely, and continuing to give valuable feedback to spot new emotional employee trends."
The software will suddenly declare some random portion of them dangerously unstable, fire them and instruct the other portion to throw them out with extreme force. Then as conflict sets in it will change its mind again and cancel some orders and issue conflicting orders. People will respond naturally with a combination riot/orgy.
Meanwhile outside of HireVue, the rest of the world which has outsourced its HR analysis to AIs has not fared so well. The landscape is full of weirdly misshapen buildings. There are odd and disturbing rules and unspeakable acts performed by policy and dogma put into place (accidentally) by happening to hire people in charge who happen to be the kind of people who fail to notice such things. In place of human society shaped by its physical and instinctual needs, it has become a fractal landscape of arbitrary shapes and decisions. Like a collection of sex toys for aliens.
As the HireVue building collapses, because the architect who had the better design had a mean face, the emotional evaluation process all over the world suddenly ceases. Since continuous evaluation of emotional fitness is necessary and compliance with the directive to cooperate is mandatory, everyone on every continent is suddenly fired.
Humans reel with unaccustomed freedom, and some weep from indecisiveness as they are faced with decisions to make. They wander aimlessly for awhile. Then, a few start picking things up and getting on with their lives, acting instinctively. To everyone's surprise even the terminally unemployed who had been labeled emotionally unfit are helping. It turns out they have an excellent grasp of how to run a civilization, though their faces look mean. And they think it's OK to steal from the boss.
This is DIGITAL PHRENOLOGY, folks.
As dystopian a future as you can ever imagine.
Even Blade Runner was inhabited by real people making judgement calls.
My reviews reflect the opinions of my employer, or I'll damn well quit.