Comment Re:tips on how to resolve such claims (Score 1) 190
+1 Since the Sony/BMG scandal, I've made the same explicit decision. To me it was proof that Sony was and has never been interested in consumer rights, and so I choose not to have that relationship with Sony. I agree with @pr0t0, vote with your wallets if you don't believe a company is conducting itself ethically. I'll forgive Sony, when their business practices change.... it's going to be awhile.