Squelching, bah. (Score 1)

I don't know how this business believes that society should be run, but last time I checked, the way Adam Smith thought of it, if the people have complaints, the company needs to change. From now on, I suppose we should say "The customer WAS always right." Re-education efforts? Hey, if they're going to pay for me to go back and get my masters, then let me just say how much K-Mart sucks...