Comment It's not difficult to understand why this is there (Score 2) 36
One thing to remember is the idea of self correction. When a user starts using those words/phrases, that indicates that the AI has done something wrong in many cases, so this will "flag" the interactions, either to see why the user wasn't happy with what the AI did, or, the AI could use it itself to spend extra effort to correct whatever mistake was made that has frustrated the user.
It's similar to dealing with people, they make mistakes, but there are SOME people who almost need to be cursed at before they will actually pay attention.