Comment Re:Have you ever used Microsoft Technical Support? (Score 1) 893
I've used MS Tech Support and I have to say that I was quite unimpressed. We were having problems with DB corruption on our Exchange servers and trying to isolate and fix the problem. All the MS folks could seem to do was recite the same things we'd already read in TechNet. Not to mention having to wait on the phone (usually about half an hour) to even speak with someone who could 'help' us.
This was 18 months ago, so maybe things have improved with knowledge level and wait times. It seems to me that there is a lot more in-depth Linux information readily available on the net though... and since most programs and the OS are open source, if you can't find an answer, you can research it on your own. I'd like to see that done w/ Microsoft...
This was 18 months ago, so maybe things have improved with knowledge level and wait times. It seems to me that there is a lot more in-depth Linux information readily available on the net though... and since most programs and the OS are open source, if you can't find an answer, you can research it on your own. I'd like to see that done w/ Microsoft...
