Comment No announcement necessary (Score 1) 276
There's no need to announce it's an AI. Anyone who's worked phones for customer service before can tell you that when a call is handled quickly and efficiently odds are pretty good it wasn't an actual human. The lack of whiny insistence that they get an appointment during a time that's not available, asking the same question in 3 different ways, and otherwise ignoring what the person helping you is saying will be immediate clues that it's an AI. I would *love* if all the people that call me for tech support would let an AI handle the call instead; it would eliminate a whole lot of frustration and wasted time.