Comment my Earthlink hell (Score 1) 799
My hell is that I got an account for my father paid on my credit card which was going to be transferred over to him in a few months (it was a gift... to get them off AOL). So the account name is not one I chose, the password is not one I chose. My father, in the switch from the AOL way was confused how to do stuff and didn't want to ask me (& I live in another part of the state) so he basically forgot that username/password and created a new account for himself a couple months later. Mind you, I didn't find out about this until about 4 or 5 months later (& the only paper record of the account was at my parents' house which must have been eaten by a toad or something).
Try cancelling if all you have is the credit card number under which the account is being billed. They cannot find it. They cannot terminate it. They are real annoying pricks about it and are only available during the hours I am at work and can't spend on the phone waiting for them. Their only "solution" was to cancel my credit card or get a different bank account (my credit card is actually a debit card).
The bank can't decline a payment for a monthly charge unless the charge is always on a consistant day. Earthlink gets around the possiblity of someone doing that by changing the day randomly each month.
Sadly, I pay $19.95 a month so I can keep my checking account and my debit card because I don't physically go to the bank and rely on my ATM card. If I cancel that card/account, I will have at least a month where I will not be able to do -any- electronic banking and will have to physically go to the bank (not in a convenient location for one, such as me with no car) to even get money to buy groceries.
I just needed to rant.
Try cancelling if all you have is the credit card number under which the account is being billed. They cannot find it. They cannot terminate it. They are real annoying pricks about it and are only available during the hours I am at work and can't spend on the phone waiting for them. Their only "solution" was to cancel my credit card or get a different bank account (my credit card is actually a debit card).
The bank can't decline a payment for a monthly charge unless the charge is always on a consistant day. Earthlink gets around the possiblity of someone doing that by changing the day randomly each month.
Sadly, I pay $19.95 a month so I can keep my checking account and my debit card because I don't physically go to the bank and rely on my ATM card. If I cancel that card/account, I will have at least a month where I will not be able to do -any- electronic banking and will have to physically go to the bank (not in a convenient location for one, such as me with no car) to even get money to buy groceries.
I just needed to rant.
