Comment Re:TI really need a QA dept (Score 1) 128
As a TI support engineer, I can assure you that we do track issues that are submitted and work to research and resolve all issues that our customers submit to us, provided that we have the required information, files and details to do so. We take our customers and their concerns very seriously and we continuously strive to make our products and processes better. Our QA and development teams work very hard to make Code Composer Studio the best in the industry that meets the needs of all our customers.
Regarding CCS 3.1 and the 20 issues that you found, have you had a chance to contact our support team with all the details so our engineers could look into them? We are unable to investigate any issues that we are unaware of.
I would like to extend an invitation to you and request that you take a few minutes to put your issues down in an email along with any sample code, steps to reproduce and system configuration issues and submit them to our support team (support@ti.com). This will give us a chance to take a look, investigate as necessary and provide you with a solution or workaround to your problem and in the process, make your life easier and your experience with TI and our products more positive.
Regarding CCS 3.1 and the 20 issues that you found, have you had a chance to contact our support team with all the details so our engineers could look into them? We are unable to investigate any issues that we are unaware of.
I would like to extend an invitation to you and request that you take a few minutes to put your issues down in an email along with any sample code, steps to reproduce and system configuration issues and submit them to our support team (support@ti.com). This will give us a chance to take a look, investigate as necessary and provide you with a solution or workaround to your problem and in the process, make your life easier and your experience with TI and our products more positive.
